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Customer Testimonials

About Appliances Deals

Here at Appliances Deals we pride ourselves in looking after you each and every step of the journey, from deciding which product to buy to receiving your appliances. But don’t just take our word for it, here are what some of our customers had to say about us.



Appliance Deals Rating

Brilliant customer service. It was so nice to be kept informed especially about the time of delivery. Staff were polite and helpful. Thank you AO will definitely be recommending you.
Submitted: Appliance Deals 22/08/2014


Appliance Deals Rating

An incredible experience.Full chest freezer expired in a cloud of smoke at about 7.30 pm on wednesday evening. Online to AO at 8pm, new freezer delivered at 7.02 am thursday morning, at an additional piffling cost of £9.99. And I do not live in a convenient town, but in the sticks. Definitely a good tale to tell to friends.
Submitted: Appliance Deals 08/08/2014


Appliance Deals Rating

Brilliant service, can't fault AO at all, why can't all companies deliver like this. Kept us informed with regular updates on delivery, took away all packaging, delivered on time. Ordered Neff built in oven, looks great but disappointing Neff didn't supply connection cable-it's like buying an electric kettle with no cable!! Not used oven yet but hoping it will be as good as my old Lichfield oven which lasted 20 years!! Will definitely use AO again, I like the way you can have delivery next day rather than in 5 days like other online companies, particularly if something breaks and you need replacement next day. Well done AO. 5 stars.
Submitted: Appliance Deals 27/07/2014

Anna Stenning

Appliance Deals Rating

Highly recommended. From ordering the appliances to having them delivered the service has been first class. Constantly updated by phone and e.mail. Must say a special thank you to Andy and his mate who delivered the appliances within the first hour of the four hour slot and were polite and smiling the whole time. Excellent service.
Submitted: Appliance Deals 12/06/2014

Ray of Sunshine

Appliance Deals Rating

A first class service. The lift was not working that day and the guys managed to take the appliance up 5 flight of stairs, couldn't be more grateful to Jozsef and his colleague.
Submitted: Appliance Deals 10/06/2014


Appliance Deals Rating

Ordered a Samsung WF80F7E6U6X washing machine on Tuesday 3rd June at about 16:30 hours. Call taker was extremely helpful and talked me through various options. Having settled on the model and delivery slot I was left to wait and see if ao.com were as good as I'd been told they were. I was told I would receive a call at 07:00 hours the following day with my 4 hour delivery slot. At 06:54 hours I received a call from my delivery driver stating he was 20 minutes away and would it be ok for him to deliver at approx 07:15 hours. WOW, in all my years of ordering goods I've never had service like this. The driver turned up at 07:14 hours, was extremely pleasant and dropped the machine where I asked him to. Thank you ao.com...I'll be using you again and again in the future and have already told my friends about the fantastic service.
Submitted: Appliance Deals 05/06/2014

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Appliancedeals.co.uk is operated by AO Retail Limited (company number 03914998). The goods you buy from this site will be purchased from AO Retail Limited