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Customer Testimonials

About Appliances Deals

Here at Appliances Deals we pride ourselves in looking after you each and every step of the journey, from deciding which product to buy to receiving your appliances. But don’t just take our word for it, here are what some of our customers had to say about us.



Appliance Deals Rating

Really excellent service i experienced. I ordered a wrong item and needed to be returned and have a new item ordered. when I called the customer service, they sorted this out for me friendly and swiftly. The returning of the good did not cost a penny, even the delivery charge.
Submitted: Appliance Deals 09/10/2014

Graham Clark

Appliance Deals Rating

When our freezer failed at 7PM we needed to replace it as soon as possible. Curry's were promising next day delivery if ordered before 8PM, however having reached the payment part of the process it became clear that next day was 3 days away. With AO next day delivery meant what it said and our new freezer arrived at 0830AM the next day and we live in Cornwall, normally at the end of the delivery chain. The text notification of the delivery slot was excellent and arrived spot on 7AM as promised. Excellent service all round and £20 cash back!
Submitted: Appliance Deals 18/09/2014


Appliance Deals Rating

Brilliant customer service. It was so nice to be kept informed especially about the time of delivery. Staff were polite and helpful. Thank you AO will definitely be recommending you.
Submitted: Appliance Deals 22/08/2014


Appliance Deals Rating

An incredible experience.Full chest freezer expired in a cloud of smoke at about 7.30 pm on wednesday evening. Online to AO at 8pm, new freezer delivered at 7.02 am thursday morning, at an additional piffling cost of £9.99. And I do not live in a convenient town, but in the sticks. Definitely a good tale to tell to friends.
Submitted: Appliance Deals 08/08/2014


Appliance Deals Rating

Brilliant service, can't fault AO at all, why can't all companies deliver like this. Kept us informed with regular updates on delivery, took away all packaging, delivered on time. Ordered Neff built in oven, looks great but disappointing Neff didn't supply connection cable-it's like buying an electric kettle with no cable!! Not used oven yet but hoping it will be as good as my old Lichfield oven which lasted 20 years!! Will definitely use AO again, I like the way you can have delivery next day rather than in 5 days like other online companies, particularly if something breaks and you need replacement next day. Well done AO. 5 stars.
Submitted: Appliance Deals 27/07/2014

Anna Stenning

Appliance Deals Rating

Highly recommended. From ordering the appliances to having them delivered the service has been first class. Constantly updated by phone and e.mail. Must say a special thank you to Andy and his mate who delivered the appliances within the first hour of the four hour slot and were polite and smiling the whole time. Excellent service.
Submitted: Appliance Deals 12/06/2014

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Appliancedeals.co.uk is operated by AO Retail Limited (company number 03914998). The goods you buy from this site will be purchased from AO Retail Limited